This window brought a mix of short-lived hiccups and deeper concerns that are still working themselves out. Okta ran through a series of planned breakglass tests between 6:00 and 6:45 PM that caused brief degradation spells — all resolved cleanly. Zoom, though, is contending with active degradation tied to Rooms Management and Workspaces in a South American region, plus some Polycom device issues that haven't cleared. N-able's infrastructure is also struggling across multiple regions and components. Meanwhile, a sprawling set of services — Box, Check Point, Hetzner Cloud, Kaseya, Supabase, Cisco Umbrella, and others — remain degraded or down from issues that predate this window and are still unresolved.

• Okta — degraded 6:00 PM, operational 6:15 PM; degraded again 6:30 PM, operational 6:45 PM (quarterly breakglass tests, resolved)
• Okta Third Party — degraded 6:00 PM, operational 6:15 PM (quarterly test, resolved)
• Okta Workflows — degraded 6:30 PM, operational 6:45 PM (quarterly test, resolved)
• Zoom — degraded starting 5:03 PM PT, still active (Rooms Management, Workspaces Management, Polycom devices)
• Namecheap — scheduled maintenance ongoing 5:00 PM PT (Premium Servers)
• N-able — degraded 5:45 PM PT, still active (9 impacted components across Americas, Europe, APAC)
• N-able N-central APAC hosted — degraded 6:45 PM PT, still active
• Box, Check Point, Hetzner Cloud, Kaseya, Supabase, Cisco Umbrella — ongoing degradation and outages from before this window, unresolved

We're contending with a persistent pile-up that started well before this window and shows no signs of letting up. The real weight right now is a long-standing degradation affecting Box, Check Point portals and services, Hetzner Cloud, Kaseya, N-able across multiple regions, Name.com, Supabase, and Cisco Umbrella—all of which remain impaired as of 5 PM PT. Fresh trouble arrived this afternoon: Zoom's Rooms Management and Workspaces Management services began degrading around 4:22 PM in the SA01 region, Zoom Phone is under maintenance, Zoom Rooms themselves are degraded as of 4:30 PM, and N-able's Americas RMM instance degraded at 4:45 PM. On the lighter side, Namecheap cancelled a scheduled Sectigo CA maintenance window and returned to normal by 4:15 PM.

• Zoom Rooms Management and Workspaces Management — degraded 4:22 PM PT, ongoing
• Zoom Rooms — degraded 4:30 PM PT, ongoing
• Zoom Phone — maintenance 3:15 PM PT, ongoing
• Gandi domain name registration — maintenance 3:15 PM PT, ongoing
• N-able N-sight RMM Americas — degraded 4:45 PM PT, ongoing
• Namecheap — Sectigo CA scheduled maintenance cancelled, returned to operational 4:15 PM PT
• Box, Check Point, Hetzner Cloud, Kaseya, N-able multi-region, Name.com, Supabase, Cisco Umbrella — degradation or outage ongoing from prior window

We picked up fresh trouble starting at 11:45 AM PT across four services, and it's still active. Cisco Umbrella's DNS and Global components both degraded, Hetzner Cloud's object storage in Helsinki went down, and N-able's Americas-hosted N-central instance took a hit. On top of that, you've got a standing list of older issues—Box, Check Point portals, Kaseya, Zoom, and several others remain degraded or down from before this window opened. The good news is we haven't seen new fractures elsewhere; most of your stack stayed steady.

• Cisco Umbrella DNS — degraded 11:45 AM PT, ongoing
• Cisco Umbrella Global — degraded 11:45 AM PT, ongoing
• Hetzner Cloud object storage (HEL1) — outage 11:45 AM PT, ongoing
• N-able N-central Americas (hosted) — degraded 11:45 AM PT, ongoing
• Box (Web app & Enterprise Reports) — degraded, ongoing from earlier
• Check Point Portal — outage, ongoing from earlier
• Kaseya Datto suite — degraded, ongoing from earlier
• Zoom — degraded, ongoing from earlier

This window landed in the middle of a sprawling incident that started before we came on shift and is still unfolding. We're tracking active degradation or outages across 34 services—a mix of security platforms (Check Point, Cisco Umbrella), backup and management tools (Kaseya, N-able), cloud storage (Box), and communications (Zoom). Three services are down hard: Check Point Portal, Check Point Portal UAE Region, and Hetzner Cloud. The rest are limping along at reduced capacity. On the bright side, most of the operational services we monitor came through the window without fresh trouble.

• Check Point Portal — outage ongoing from before 8:00 AM PT
• Check Point Portal UAE Region — outage ongoing from before 8:00 AM PT
• Hetzner Cloud — outage ongoing from before 8:00 AM PT
• Box (including Web Application and Enterprise Reports) — degraded ongoing from before 8:00 AM PT
• Kaseya and Datto services — degraded ongoing from before 8:00 AM PT
• N-able (all regions, RMM and N-central) — degraded ongoing from before 8:00 AM PT
• Cisco Umbrella (all regional and service variants) — degraded ongoing from before 8:00 AM PT
• Zoom and Zoom Phone — degraded and maintenance ongoing from before 8:00 AM PT

We're dealing with a scattered set of incidents across infrastructure and productivity tools this morning. Kaseya's RMM service had a brief maintenance window at 6:15 AM that wrapped up by 6:30 AM, but their broader platform—including Datto BCDR and SaaS Protection—remains degraded. More concerning is the ongoing trouble with Check Point's security ecosystem, which has been under maintenance or outage since before this window started and is still not resolved. Box, Name.com, N-able's European and Americas services, and Supabase all came online with degraded performance between 5:45 and 7:30 AM and haven't recovered yet.

• Kaseya Datto RMM — maintenance 6:15 AM, operational 6:30 AM PT
• Name.com Registry Connections — degraded 5:45 AM PT, still active
• Kaseya Datto BCDR and SaaS Protection — degraded 6:15 AM PT, still active
• N-able N-sight RMM and N-central (Europe) — degraded 6:30 AM PT, still active
• N-able Cove Data Protection (Americas) — degraded 7:00 AM PT, still active
• Box Web Application and Enterprise Reports — degraded 7:30 AM PT, still active
• Supabase — intermittent latency Eastern US, 7:30 AM PT, still active
• Check Point ecosystem — multiple components under maintenance and outage, ongoing from before this window

This window kept most of the noise from yesterday, but we picked up fresh trouble on two fronts at 4:30 AM. Zoom Phone went into maintenance and Supabase's API Gateway degraded around 4:45 AM — both still ongoing. The wider outage picture hasn't improved: Check Point remains the dominant headache, with 27 instances still impacted across security, authentication, and infrastructure services. Box, N-able's remote management and monitoring suite, Kaseya's backup and RMM tools, Hetzner Cloud, and several DNS and security vendors are all still down or running rough.

• Zoom Phone — maintenance began 4:30 AM PT, status ongoing
• Supabase API Gateway — degraded 4:45 AM PT, status ongoing
• Check Point — 27 services still impacted (maintenance, outage, and degradation across Portal, SASE, Zero-Trust, authentication, and XDR)
• Box — degraded across web app, enterprise reports (ongoing from before window)
• Kaseya Datto RMM — outage ongoing
• Hetzner Cloud — outage ongoing
• N-able — 10+ services degraded across RMM, N-Central, and Endpoint Detection & Response
• Cisco Umbrella — degraded across DNS and global services

This window stayed locked in place. We're tracking 27 services still wrestling with problems that started before 11 PM and remained unresolved through 2 AM Pacific — no fresh incidents, no recoveries, just a long holding pattern. Check Point's security stack continues to dominate the list with widespread maintenance windows across authentication, web gateways, and zero-trust components, while Kaseya's backup and RMM services, Hetzner Cloud, N-able's remote management suite, and several DNS and communication platforms remain stuck in degraded or outage states.

• Check Point — 27 services across authentication, web gateways, zero-trust applications, and management consoles remain in maintenance or degraded state since before 11 PM PT
• Kaseya — parent platform and Datto RMM in full outage; Datto BCDR and SaaS Protection degraded
• Hetzner Cloud — outage ongoing
• N-able — 12 services (RMM, N-central, and EDR across all regions) degraded throughout window
• Box — core platform, Enterprise Reports, and Web Application all degraded
• Cisco Umbrella — DNS and Global services degraded
• Supabase — platform and API Gateway degraded
• Name.com and Namecheap — DNS registrar services degraded or in maintenance